SoftlyGifts.com Shopping Terms & Conditions
Welcome to SoftlyGifts.com. These terms and conditions outline the rules and regulations for using our website. By accessing this website, you accept these terms in full. If you disagree, please do not use our site.
1. General
All purchases from SoftlyGifts.com are governed by these terms. We reserve the right to update them at any time. Continued use after changes constitutes acceptance.
2. Product Information
We strive for accurate product descriptions and images. Colors may vary slightly due to monitor settings. All items are subject to availability.
3. Pricing & Payment
Prices are in GBP/EUR and include VAT where applicable. Payment is processed securely during checkout. We accept major credit/debit cards and PayPal.
4. Order Processing
Orders are typically processed within 1-2 business days. You’ll receive an order confirmation email. We reserve the right to cancel orders for any reason.
5. Shipping & Delivery
Delivery times vary by destination. Risk passes to you upon delivery. We’re not liable for delays beyond our control. See our Shipping Policy for details.
6. Returns & Exchanges
We accept returns within 30 days for unused items with original packaging. Buyer is responsible for return shipping. See our Returns Policy for instructions.
7. Intellectual Property
All content on this site (images, text, logos) is our property and protected by copyright laws. Unauthorized use is prohibited.
8. Liability
We’re not liable for indirect damages from website use. Our total liability is limited to the order value.
9. Governing Law
These terms are governed by English law. Any disputes fall under exclusive English jurisdiction.
10. Website Use
You agree not to:
- Use our site fraudulently
- Reproduce content without permission
- Introduce viruses or malicious code
- Attempt unauthorized access to our systems
11. Promotions
Discount codes are valid as specified and cannot be combined unless stated. We may withdraw promotions anytime.
12. Gift Cards
Gift cards are valid for 12 months from purchase. Non-refundable and cannot be exchanged for cash.
13. Privacy
Your data is handled according to our Privacy Policy.
14. Third-Party Links
We’re not responsible for content on linked external sites.
15. Severability
If any provision is invalid, the remainder stays in effect.
16. Entire Agreement
These terms constitute the entire agreement between us regarding your purchase.
For any questions, please refer to our online help center.